Privacy Policy
THE TREDENSK PRIVACY POLICY WAS UPDATED ON 6 JUNE 2019
Your privacy is important to TRENDESK. Therefore, we have developed a Privacy Policy covering how we collect, use and store your personal information. Please take a moment to familiarise yourself with our privacy practices and contact us if you have any questions. 1. INTRODUCTION

Pursuant to EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as any other applicable legislation regarding data protection, we hereby provide the complete text of our Privacy Policy.

2. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

  • Name: TRENDESK ApS ("TRENDESK")
  • Postal address: Trekanten 14 E, 4200 Slagelse, Denmark
  • Email: support@trendesk.io
3. WHY DO WE PROCESS YOUR PERSONAL DATA?

TRENDESK processes the information contributed by persons in order to provide our services and/or commercialise our products. We will also use your data to send you commercial information regarding our products, updates and marketing.

4. HOW LONG WILL WE KEEP YOUR DATA?

Personal data will be kept only as long as it is necessary for providing our service and for the duration applicable by law.

5. WHAT IS THE LEGITIMATE PURPOSE OF PROCESSING YOUR DATA?

The performance of the contract to provide our services or, in lack thereof, your express consent constitutes the legal grounds for the processing of your data.

6. WHO WILL HAVE ACCESS TO YOUR DATA?

Third parties necessary for the fulfilment of legal duties.

7. WHAT ARE YOUR RIGHTS WHEN YOU GIVE US YOUR DATA?

Any person is entitled to be informed whether TRENDESK is processing personal data concerning them or not.

Any person is entitled to access their personal data and to request the rectification of inaccurate data or to request deletion of such when, among other reasons, such data are no longer necessary in relation to the purposes for which they were obtained.

In some cases, a person may request the limitation of the processing of their data. In this case, data will only be kept for the purposes of exercising or defending legal claims.

In some cases, a person may oppose the processing of their data for reasons regarding their particular circumstances. In this case, TRENDESK will forfeit the processing of their data, save for pressing legitimate reasons in order to exercise or defend legal claims.

You may exercise your rights via email at support@trendesk.io expressing your appropriate identification details and the specific right you wish to exercise.

If you gave your consent for a specific purpose, you are entitled to withdraw such consent at any time, which will not restrict the legitimacy of the processing of data based on your consent prior to its withdrawal.

If you feel your rights have been violated in terms of personal data protection, especially if your rights have not been fulfilled, you may make a complaint to the appropriate Data Protection Control Agency.

8. FURTHER INFORMATION REGARDING THE PROCESSING OF YOUR DATA

Whenever we need to obtain information from you, we will always request you to provide it voluntarily thus giving your express consent through the appropriate means.

The processing of any data obtained via data compilation forms on our website or via any other means will be incorporated into the Processing Activities File for which TRENDESK is responsible.

TRENDESK handles data confidentially and implements the appropriate technical and administrative measures for the adequate management of data as laid down in EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 and other applicable legislation regarding data protection.

Notwithstanding this, TRENDESK cannot guarantee the total invulnerability of our systems and therefore does not accept any liability or responsibility for any damages resulting from alterations performed by third parties to our computer systems, electronic documents or user files.

Should you leave our website through web links to sites, which are not part of our company, TRENDESK cannot be held responsible for the privacy policies applicable on such websites or for the cookies such websites may store on your computer.

We are committed to sending you the emails you have asked to receive only. If you do not wish to receive messages via email, we will offer you the option of exercising your right to opt out of such email services under Act no. 227 of 22 April 2002 on Certain Legal Aspects of Information Society Services, in particular Electronic Commerce.

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